Refund policy
Return Policy
100% SATISFACTION GUARANTEED
Original Artwork
Hand-made original paintings are subject to exchange only.
If for any reason you are not completely satisfied with the artwork, please contact me right away, so that you can exchange the artwork.
If you choose to exchange the artwork, please follow the instructions below:
Shipping Returns: Please contact me and ship the painting back to me within 7 days from the date your artwork arrived.
Returned Artwork is to be shipped via FedEx or UPS. Please be sure to insure the painting when you ship it back to me. Once the painting is received, I will ship you the new replacement painting of your choice. (equal to the price of the one that you are exchanging)
Fine Art Canvas Prints
100% SATISFACTION GUARANTEED In the event that a print should arrive damaged during shipping, or is defective, please notify me right away, and it will be replaced immediately. Do to the nature of the product, Canvas Prints are non-returnable as each high quality print is custom made to order. Please be sure to measure your wall prior to purchasing the artwork. Also, be sure to double check the size of the print that you would like to purchase prior to ordering, as there is a drop down menu and there are several size options.
Comissioned Artwork and custom orders
Comissioned artwork and custom orders are non-refundable and cannot be exchanged, as they are custom created to your specifications. You will receive detailed pictures for your approval prior to purchase and before shipping.
© 2021 Dora Woodrum Fine Art